{"id":3748,"date":"2025-06-08T21:53:44","date_gmt":"2025-06-08T21:53:44","guid":{"rendered":"https:\/\/kallastetalu.ee\/?page_id=3748"},"modified":"2025-06-08T22:00:16","modified_gmt":"2025-06-08T22:00:16","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/kallastetalu.ee\/en\/refund-and-returns-policy\/","title":{"rendered":"Refund and returns policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-refund-and-returns-policy\">Refund and returns policy<\/h2>\n\n\n\n<p>Kallaste Holiday Resort aims to offer memorable experiences and excellent service. To avoid misunderstandings, we kindly ask you to review the following cancellation and refund policy before making a booking.<\/p>\n\n\n\n<p><strong>Accommodation<\/strong><\/p>\n\n\n\n<p><strong>Cancellations and prepayments:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span><span>If the booking is cancelled 14 days or more before arrival, the full prepayment will be refunded.<\/span><\/span><\/li>\n\n\n\n<li><span><span>If cancelled less than 14 days before arrival, the prepayment may be partially or fully withheld.<\/span><\/span><\/li>\n\n\n\n<li><span><span>If the booked service is not used and no prior notice is given, the prepayment is non-refundable.<\/span><\/span><\/li>\n\n\n\n<li><span><span>No refunds or cancellations can be made after the service has been used.<\/span><\/span><\/li>\n<\/ul>\n\n\n\n<p><strong>Day Visits \u2013 Elamustalu<\/strong><\/p>\n\n\n\n<p>Elamustalu day visits (e.g. playground, activity areas, adventure trails) are time-limited services and must be paid in full upon arrival.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span><span>No refunds are possible after the service has been used.<\/span><\/span><\/li>\n<\/ul>\n\n\n\n<p><strong>Refunds<\/strong><\/p>\n\n\n\n<p>Any agreed refund will be returned via the same payment method used during booking. Processing times may take up to 5 business days depending on your bank or card issuer.<\/p>\n\n\n\n<p><strong>Gift Cards and Special Offers<\/strong><\/p>\n\n\n\n<p>Gift cards and discounted bookings are non-refundable. However, gift cards can be used later for services of the same value, provided they comply with our terms.<\/p>\n\n\n\n<p><strong>For sauna rentals, seminar rooms and event areas, please refer to the specific terms and house rules.<\/strong><\/p>\n\n\n    <a class=\"button\" href=\"https:\/\/kallastetalu.ee\/en\/holiday-resort\/hinnakiri\/rental-agreement-terms-and-farm-rules\/\" target=\"_self\">\n                Rental Agreement Terms and Farm Rules    <\/a>\n","protected":false},"excerpt":{"rendered":"Refund and returns policy Kallaste Holiday Resort aims to offer memorable experiences and excellent service. To avoid misunderstandings, we&#8230;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3748","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and returns policy - Kallaste Turismitalu - \u00c4rksa hingega Talu Harjumaal<\/title>\n<meta name=\"description\" content=\"refund and returns policy\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kallastetalu.ee\/en\/refund-and-returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and returns policy\" \/>\n<meta property=\"og:description\" content=\"refund and returns policy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kallastetalu.ee\/en\/refund-and-returns-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Kallaste Turismitalu - 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